About the price
Q: How do I get a quote?
A: For wholesaler and retailer:
Please inform us of the products you are interested in and we will quote to you as soon as possible.
For architect, engineer and designer:
Please contact us to tell the materials you want and send us your design draft.We will make a custom design and quote for you.
Please inform us of the products you are interested in and we will quote to you as soon as possible.
For architect, engineer and designer:
Please contact us to tell the materials you want and send us your design draft.We will make a custom design and quote for you.
Q: Can you send me your price list?
A: Since we have many product and models, please let me know the products and quantities you are interested in so that we can quote you the price that best suits your budget.
Q: Can I get a sample before placing an order?
A: Yes, if there is a cost for the sample, we will inform you according to the actual situation. In addition, you will also need to pay the freight from China to your country. Please contact us for more information.
Q: How to order?
A: After you confirm the sample, if you think our quotation price is suitable, then we will produce it based on the sample confirmed by both parties and the purchase quantity you provided. When you pay the deposit in PI, we can start production.
Q: This is my first time importing from China, what should I do?
A: We have professional freight forwarders to help deliver to a port near you. You can find a local freight forwarder to help you clear customs and transport the container to your job site.
About the shipping and packing
Q: Can you ship to my country?
A: Yes, we can ship to most of the countries in the world, please contact us and tell us your port name, we will reply in 24 hours.
Q: How long does it take for shipping?
A: It takes about 10 to 45 days for shipping depending the destination port, please contact us for more exact information.
Q: How do you pack your goods?
A: We have paper cartons and wooden cases outside to protect the goods.
About supply ability
Q: What material do you have for mosaic tiles?
A: We have marble,natural stone,porcelain,ceramic,glass,stainless steel,brass,pearl shell,cement etc.
Q: Can you supply for big project?
A: Yes, we can supply to big apartment or hotel projects with tiles,mosaic,terrazzo,and stone products. Please refer to our website page project case.
About dealership and agent
Q: How can I become a dealer?
A: Please contact us and leave your information, we will reply in 24 hours.
Q: Can you train me to be your oversea worker?
A: Please contact us and leave your information, we will reply in 24 hours.
Location and showroom
Q: Do you have showroom or company near me?
A: Please contact us and leave your country information, we will reply in 24 hours.
Q: Where is your company?
A: We are located in Foshan, Guangdong Province, China.
Other questions
Q: How long dose it take from order to receiving the goods?
A: It takes about 10-25 days for production depending on the materials, and 10 days to 45 days for shipping depending the destination port.
Q: Can you send me your company catalogue?
A: Sure, please contact us and send us your contact information, we will reply in 24 hours during week days.
Q: What is your MOQ?
A: AGenerally speaking, our customers are wholesalers, retailers and project engineering users. They can order our products in quantities of one wooden pallet per model.
If you are a house owner, you can also order our products from us, but the shipping cost may be higher than the value of the goods, which is not cost-effective. If you also purchase other products in China, we can send the goods to your other suppliers for container consolidation. So you can save transportation costs.
If you are a house owner, you can also order our products from us, but the shipping cost may be higher than the value of the goods, which is not cost-effective. If you also purchase other products in China, we can send the goods to your other suppliers for container consolidation. So you can save transportation costs.
Q: What is the payment term?
A: We mainly accept TT.Please contact us for more information.
Q: How do you control the quality?
A: Every step of our production before packing is inspected by QC. In addition, after packaging and before loading, we will also arrange to inspect the goods again, measure the size and take photos for you.
